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4 simple ways to keep and communicate with customers

Getting customers is hard, keeping them is harder. The men and women who buy from your business are the reason it’s able to keep going. To make them stay, you need to treat them well and keep them interested. The second one’s not too hard…
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6 steps to getting a killer website

You’ve looked at your website and decided to upgrade. Problem though: you’re not a web developer. Or a digital marketer. When clients come to us, we need them to help us before we can help them. We’ll break down the steps to getting a…
facebook negative reviews
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How to handle negative reviews on Facebook

Online marketing is a dog-eat-dog world; it’s survival of the fittest. Judging businesses by their social media presence is the norm and where there’s bad press, business suffers. Customers certainly don’t hold back and negative reviews…
bounce rate
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5 ridiculously easy ways to lower your bounce rate

Bounce rate. Those two words, and the percentages that accompany them, either make marketers very happy or deeply disappointed. When customers bounce, who knows where they go? Most likely they go to a competitor with a more engaging site.   So…
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FREE OFFER - Click Digital Competitor Audit

Hi and thanks for attending our session on Don't Be A Digital Casualty on 1 September. We hope you got a lot out of it and it has helped your thinking as you take your business online. By attending this event you're eligible for a FREE Website…
business fast
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Fast and getting faster: rapid change in business

There are very few categories of business that are not being forced to change more and more rapidly.. This very newspaper is a great example of a business that is changing rapidly having introduced a host of digital platforms, advertising and…
20k tax
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Claim $20K as an instant tax write-off for your new website

There is still time before 30 June to complete projects that can set your business up for faster growth in the next financial year. But to get the deduction you will need to get your skates on.   The Basics Since July 2015 the…
leadership
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Outgrow the CEO: Leadership at a cost?

This week we have seen Travis Kalanick resign from Uber after being pressured from 25% of shareholders (being the major VCs) with 40% of the voting rights. These investors have taken the drastic measure of pushing the CEO out to protect their…
digital marketing agency
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How to survive working in a digital marketing agency

I work in a digital marketing agency. That's a common answer when you ask someone where they work nowadays. If they’re a millennial with multi-colored hair, a well-maintained beard, or  clothes that would look ridiculous on everyone else…
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Why we love Yoast for search engine optimisation

The market for search engine optimisation is saturated with tools, infographics, and software promising ‘top notch results’. It’s enough to make your head spin, and you haven’t even gotten around to writing SEO-friendly content yet.…