Entries by YDS Team

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Tips for Building and Maintaining Healthy Client Relationships

Client Relationships are unique, they’re different to a relationship with a friend, a partner, or a family member. The development and maintenance of Client Relationships can make or break your business, so learning how to build a rapport is of extreme importance. So, why is it so important? You may yourself know business owners or […]

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Is your business suffering growing pains?

A couple of weeks ago we spoke about Aussie innovation. Innovation comes about because someone is not happy, and they can see a better solution. So unhappy customers must see a better solution too, right? Well read on because they do! After working with clients on finding their unhappy customer moments, we are finding that […]

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Technology terms you need to know

Your world has changed Not just the world, your world. Because the face of competition has changed. Your business is competing right now with other businesses that are using a host of technology that at best you are not using, but at worst you may not even know about. Some of the business trends that […]

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Fatal Social Media Mistakes That Will Get You Fired

Social media is a powerful tool. It’s made us addicted to likes and attention. But remember, it’s not only your friends who are watching. Doing any of these might cost you that job you worked so hard to get in the first place.   Offensive comments Don’t. DO NOT do it. Your workplace and the […]

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Self-care strategies and the small business owner

You want to get your business off the ground, and that is a priority. But taking care of yourself shouldn’t fall to the side. Treat yourself like your own VIP customer with these self-care strategies.   Cook No more KFC/Macca’s/Subway footlongs. The last one may be the ‘healthier option’ but all of these add up…on […]

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6 steps to getting a killer website

You’ve looked at your website and decided to upgrade. Problem though: you’re not a web developer. Or a digital marketer. When clients come to us, we need them to help us before we can help them. We’ll break down the steps to getting a killer website that not only looks good, but boosts conversions.   […]